RESUME

Experience built around how people learn, work, and grow.

Instructional Designer and Learning Experience Designer with experience across healthcare, medical education, public-sector training, higher education, research, multimedia learning, and digital course development.

My work combines instructional design, learning technology, stakeholder collaboration, multimedia, project management, and systems thinking to create learning experiences and performance solutions that support both people and organizations.

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AT A GLANCE

Professional snapshot

  • Instructional Design

    • Adult learning
    • Learning experience design
    • Assessment
    • E-learning
    • Curriculum design

  • Learning Technology

    • LMS administration
    • Articulate Storyline
    • Adobe Captivate
    • Multimedia tools
    • Technology integration

  • Collaboration

    • SME partnership
    • Faculty support
    • Cross-functional teams
    • Stakeholder communication
    • Facilitation

  • Systems & Performance

    • Process improvement
    • Workflow design
    • Evaluation
    • Data-informed decisions
    • Project management

PROFESSIONAL EXPERIENCE

A career connecting learning, people, and performance.

  1. Present

    Curriculum Coordinator Office of Medical Education

    Kaiser Permanente School of Medicine Pasadena, California

    • Coordinate and support the delivery of complex medical education programs.
    • Implement curriculum using adult-learning and instructional-design principles.
    • Administer Elentra, including learning events, materials, assessments, and curriculum mapping.
    • Provide faculty troubleshooting and instructional support.
    • Plan, film, and edit educational video, and integrate multimedia into learning.
    • Manage projects and processes in collaboration with cross-functional teams.

  2. Present

    Instructional & Multimedia Designer Independent Consultant

    Projects for multiple organizations and brands

    • Collaborate with subject matter experts to design and develop e-learning and training.
    • Apply adult-learning principles to create assessments and interactive activities.
    • Produce multimedia and video, including post-production editing, closed captioning, graphics, and visual effects.
    • Create digital learning content.

    Related work: HiFi Hops Product Knowledge Training

  3. Curriculum Developer Office of Medical Education

    Mastech Digital / Kaiser Permanente School of Medicine

    • Supported curriculum operations and educational program logistics.
    • Managed learning events and learning materials in Elentra, and integrated assessments and evaluations.
    • Provided faculty support and technology integration.
    • Administered secure assessments and tracked evaluations.

  4. Administrative Aid Training Compliance & Production Service

    County of Los Angeles, Health Services

    • Supported compliance-driven training, onboarding, and employee development.
    • Configured and quality-checked web-based training in the LMS, and produced training reports.
    • Collaborated with subject matter experts to develop assessments.
    • Trained nurse competency testing proctors.
    • Prepared training communications.
    • Designed and deployed web-based trainings and compliance campaigns, reducing training completion time by 50% while maintaining effectiveness.

EARLIER EXPERIENCE

Education, research, and learner support.

  • 2017

    Higher Ed Communication & Events Coordinator, G.A.

    California State University, Fullerton · Educational Leadership

    Communication and professional development support in a graduate education environment.

  • 2015 to 2017

    Research Analyst / Assistant

    Cerritos College · Institutional Effectiveness, Research & Planning

    Research, analysis, and data interpretation supporting program improvement.

  • 2016

    Substitute Teacher

    Direct-Ed Educational Services

    Classroom instruction and learner support across educational environments.

  • 2014 to 2015

    Senior Instructional Assistant, Behavioral Challenged

    Downey Unified School District · Special Education Department

    Learner support in a special education setting.

THE THROUGHLINE

Different roles. One consistent question: What helps people perform better?

  1. Psychology

    Understanding people, behavior, motivation, and learning.

  2. Education & Research

    Teaching, learner support, research, data analysis, and program improvement.

  3. Training & Instructional Design

    Adult learning, e-learning, assessment, facilitation, compliance training, and SME collaboration.

  4. Medical Education

    Curriculum operations, faculty partnership, learning technology, multimedia, and complex educational environments.

  5. Systems & Performance

    Looking beyond individual courses to workflow, process, data, technology, and organizational performance.

EDUCATION

Psychology and instructional design, together.

  • Master of Science

    Instructional Design & Technology

    California State University, Fullerton

    2017 to 2019GPA 4.0

  • Bachelor of Arts

    Psychology

    California State University, Dominguez Hills

    2010 to 2012GPA 3.6

CERTIFICATIONS

Credentials

  • Project Management Professional (PMP)

    Project Management Institute · October 2024

  • Instructional Design Level II

    California State University, Fullerton · May 2019

  • Instructional Design Level I

    California State University, Fullerton · December 2018

Additional Professional Development

  • HTML Essentials Training Lynda.com · February 2019
  • Instructional Design: Adult Learners Lynda.com · January 2019
  • UX Design Lynda.com · December 2018
  • Adobe Captivate: Quizzes & Drag-and-Drop Interactions December 2018

TOOLS & TECHNOLOGIES

Organized by what they help me do.

  • E-Learning & LMS

    • Articulate Storyline 360
    • Adobe Captivate
    • Elentra
    • Saba
    • Blackboard

  • Multimedia

    • Adobe Premiere Pro
    • Adobe Audition
    • Adobe Photoshop
    • Adobe Illustrator
    • Camtasia

  • Productivity & Collaboration

    • Microsoft Word
    • Excel
    • PowerPoint
    • SharePoint
    • Teams

  • Also used in portfolio projects

    • Articulate Rise 360
    • Asana
    • Power BI

CORE CAPABILITIES

What I bring to a team

  • Instructional Design
  • Learning Experience Design
  • Adult Learning
  • E-Learning Development
  • Assessment & Evaluation
  • Curriculum Operations
  • SME Collaboration
  • Stakeholder Collaboration
  • Multimedia Learning
  • Facilitation
  • Learning Technology
  • LMS Administration
  • Process Improvement
  • Systems Thinking
  • Project Management

FACILITATION & PRESENTATION

Learning doesn't always happen asynchronously.

  • Kaiser Permanente School of Medicine · August 2024

    School Resources & Technologies: Elentra

    Hands-on LMS instruction supporting first-year medical students in navigating coursework, assessments, and learning resources.

  • County of Los Angeles · 2018 to 2019

    Education Competency Process

    Training support for nurse competency testing proctors, emphasizing consistent testing procedures and standards.

  • CSU Fullerton, Educational Leadership · 2017

    Professional Development

    Professional-development workshops supporting graduate students.

  • Cerritos College · 2017

    Educational Master Plan Charrette

    Speaker and facilitator contributing to a workshop focused on external communication and brand identity.

EXPERIENCE IN PRACTICE

See how the experience translates into the work.

Explore My Work

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