ABOUT ME

Designing learning with people and purpose in mind.

I'm an instructional designer and learning experience designer who enjoys turning complex information, ideas, and challenges into learning solutions people can understand and use.

My work sits at the intersection of learning, technology, creativity, and systems thinking, with a focus on designing experiences that are thoughtful, practical, and grounded in the needs of the people they are meant to serve.

View My Work View Resume
Charisma Hall, instructional designer and learning experience designer

MY PATH

From understanding people to designing how they learn.

  1. Psychology
  2. Instructional Design & Technology
  3. Healthcare & Medical Education
  4. Learning Systems & Process

My path into instructional design began with an interest in people: how they think, learn, communicate, and respond to the environments around them.

I earned my bachelor's degree in Psychology before completing a Master of Science in Instructional Design and Technology. That combination continues to influence how I approach my work today: understanding the learner first, then determining how content, technology, and design can work together to support meaningful learning.

My professional experience has allowed me to apply that foundation across healthcare and medical education, supporting curriculum, e-learning, multimedia, learning technology, faculty and stakeholder collaboration, and the operational systems that make learning possible.

Over time, my work has expanded beyond developing individual learning products. I increasingly find myself asking broader questions:

  • What problem are we actually trying to solve?
  • Where is the process breaking down?
  • Is training the right solution?
  • What would make this easier for the learner, facilitator, or organization?

Those questions continue to shape my approach as an instructional designer, one who can move between learning design, technology, facilitation, multimedia, and systems-level problem solving.

HOW I THINK ABOUT LEARNING

Good learning starts before the course does.

Before I begin building, I want to understand what people actually need to know, do, or experience differently. That means looking beyond the deliverable and considering the learner, the environment, the problem, and the desired outcome.

  • Understand Before Designing

    Before selecting a tool or building a course, I want to understand the learner, the environment, the problem, and the desired outcome.

  • Design for Application

    Learning should help people do something, not simply consume information. I look for opportunities to incorporate practice, reflection, interaction, discussion, and realistic application.

  • Use Technology Intentionally

    Technology should support the learning experience, not become the learning experience. Whether I'm using an LMS, Storyline, Rise 360, multimedia, live polling, or another platform, the tool should serve a clear instructional purpose.

BEYOND THE COURSE

Sometimes the learning problem isn't a course problem.

My instructional design work has also strengthened my interest in the systems surrounding learning and organizational performance.

I've worked on projects involving workflow design, intake processes, technology integration, structured data collection, reporting, and process improvement. These experiences have reinforced an important lesson: sometimes the most useful solution isn't another training.

I enjoy examining the larger environment around a problem and determining how learning, technology, communication, process, or a combination of solutions can improve the experience.

  • Learning Strategy
  • Process Design
  • Technology Integration
  • Systems Thinking

EDUCATION

Built on an understanding of people and learning.

  • Master of Science

    Instructional Design & Technology

    California State University, Fullerton

  • Bachelor of Arts

    Psychology

    California State University, Dominguez Hills

WHAT I BRING

A multidisciplinary approach to learning design.

  1. 01

    Instructional Design

    Turning learning needs into structured, purposeful experiences.

  2. 02

    Learning Experience Design

    Creating engaging, learner-centered experiences across modalities.

  3. 03

    E-Learning Development

    Developing interactive digital learning experiences using modern authoring tools.

  4. 04

    Facilitation

    Creating opportunities for discussion, reflection, interaction, and application.

  5. 05

    Multimedia Learning

    Using video, graphics, presentations, and media to make information clearer and more engaging.

  6. 06

    Systems Thinking

    Looking beyond individual deliverables to understand the larger environment, workflow, and process.

BEYOND THE SCREEN

Creativity doesn't stop at the course.

Outside of instructional design, I'm a writer, creative, and lifelong learner. I enjoy storytelling, video production, and finding new ways to communicate ideas. Those interests often find their way back into my work, influencing how I think about engagement, clarity, and the learner experience.

Interested in how I put this approach into practice?

Explore projects spanning e-learning, interactive learning, facilitation, multimedia, and systems design.

Explore My Portfolio View Resume Contact Me